The Everrain: Kickstarter läuft

In the Everrain, each player takes control of their own ship, and with it their own unique crew. Each crew member has their own composition of stats and personality traits that effect how they behave and interact with the world. Your crew are the lifeblood of your ship, and their placement and use greatly affect what you are able to do. Issuing orders allows you to operate your ship, traverse the world and explore a variety of locations.

The Ships

Retailer Pledge

GG is happy to offer a Retail Pledge option for The Everrain Kickstarter campaign.

Beginning from the launch on Tuesday, October 30 at 20.00 GMT and until the pledge manager closes, you, as a retailer, can be part of the Kickstarter Campaign, receiving the game along with all unlocked stretch goals in increments of 4, 8 or 12 copies.

Only retailers with a brick and mortar store are eligible for the Retail Pledge. Proof of business authenticity will be required. Retail Pledges will contain all the Stretch Goals unlocked during the campaign, and will be delivered at the same time as normal backers. A minimum pledge of £100 in the Kickstarter campaign is required for all those who wish to take part in a retail pledge. These funds will then count towards your order in the pledge manager. Retail Pledge backer will be limited to a maximum of 3 pledges. Those who wish to order more please contact us from a wholesale point of view. Retailers agree to not breakdown any pledge bundles or resell promotional items separately. All retail customers in the UK and EU will be subject to VAT. For information on the Retail Pledge discount, please email: enquiries@grimlordgames.com

Shipping Information

UK – £5-£10

USA & Europe – £10-£15

Canada – £15-£25

China & Hong Kong – £15-£20

Latin America – £40-£50

Oceania – £25-35

Everywhere else – £35+

Shipping and fulfilment is something we work hard to improve on each new Kickstarter. We have learnt a number of lessons with each new title distribution and try and implement positive changes to cater for any issues incurred the next time around. With this campaign, more than ever we are moving to make it the smoothest and most efficient campaign across all areas, and especially the fulfilment process.

In the interest of being transparent we like to give everyone a bit of clarity on the shipping process. Once the games have finished in production they need to be transported to our fulfilment hubs ready to be processed, packed and posted to you. Usually this means freight shipment from China to the US and the UK in the first instance. Once the goods arrive at their destination port, they need to clear customs before they can be moved to our fulfilment partners‘ warehouses. Generally once the games have left port in China, backers can expect approx 6-8 week minimum period to receiving their games.

We have listed a breakdown on shipping by region below. Please note the shipping fees listed on this page are estimates only and subject to change. They are based on the weight of a standard miniature game (4kg volumetric weight) however final weights of packages will depend on how much extra content we manage to unlock!

Final shipping costs will be detailed in the pledge manager where you will be asked to confirm your final order, pay shipping fees and input your shipping address after the Kickstarter campaign has finished.  You will never be up-charged for shipping once the pledge manager has closed. The exception to this rule is if you should change the country to which your order has been addressed.

UK & EU

We are currently reviewing our partners for UK and European fulfilment. The imminent weight of Brexit will inevitably have an impact on this. Critically we must weigh up when choosing a fulfilment company, including reviewing how well they pack the parcels, speed and efficiency, customer service support, and of course cost of postage.

We are in the process of vetting a number of companies and will confirm our chosen partner once the campaign and pledge manager has closed.

USA

We have had enjoyed great success working with Quartermaster Logistics (QML) in the USA. It is likely we will continue to use them as our fulfilment partner for The Everrain but as always we will assess rates, packaging and other factors before committing the game with them. QML generally use FEDEX and USPS as their main carriers. All orders will be tracked with a tracking email sent directly to your email once the order has been dispatched.

Canada

We plan to ship all Canadian orders from within Canada and are currently working with QML to find the right logistics partner for this to ensure cost, efficiency, speed and packaging suitability are above par.

ROW

Generally all pledges from outside of those listed above will be shipped from  either our UK or US fulfilment partner’s hub. We will confirm which nearer the time. All shipping to Australia is categorised as ‚friendly‘ as goods sent fall under the customs threshold and therefore backers are unlikely to be charged. For backers based in Brazil, please be aware you will be charged 100% customs tax and handling fees on your order and will need to provide your CPS tax number.

Please note we cannot ship to PO Boxes or Armed Forces Post Offices (APOs). 

Risks and challenges

This is our 4th Kickstarter. As with all board game projects, there are potential unforeseen delays, especially with production, shipping and customs, though we’re confident that game will be delivered with the time frame set out on the campaign page.

Please remember that the shipping date is a general estimate and that backers in different regions of the world may receive their pledges earlier than others.

We have established a reputation for communication and transparency with our backers. We post regular updates and involve our backer community in game development every step of the way. Unforeseen delays, if they happen, can be frustrating for all concerned but rest assured these are usually due to improvements made to ensure you receive the best quality product at the end of the campaign.

Currently we are in the final stages of delivering Village Attacks with most of the world having received it, and have one on-going project about to enter into the last stages of production (Endure the Stars 1.5).

Refund Policy
We will refund you in full for any pledge made during a Kickstarter campaign. Once the campaign has ended we will refund you your pledge amount minus the Kickstarter and payment processing fees (which we cannot get back from them), which is usually 10% of the original pledge.

Once the pledge manager is closed no refunds are possible, as we have begun production of your order.

If a component cannot be delivered at all we will refund it completely including fees.

All refunds will be processed in GBP.

Terms & conditions
If you do not confirm your shipping and pledge details prior to the pledge manager closing or within 8 weeks of our notification to do so it will be treated as abandoned. We will however look at each case sympathetically and try our best to satisfy each customer.

By pledging on Kickstarter you agree that our responsibility to you is for shipping your order as entered into our pledge management system. You are responsible for updating or changing your shipping address as well as import or other duties that may be payable to relevant tax authorities. You accept that you are fully liable for incorrect shipping details and will risk your pledge being unable to be delivered or lost in transit.

Should an order be ‘returned to sender’ we will endeavour to send it out to you, the customer again, at your additional shipping cost.

Please note we are unable to ship to PO Boxes.

If you do not accept the proposed terms please do not pledge on this Kickstarter project and wait for general retail release.

Privacy policy
To read our full privacy policy and how we handle your data in line with GDPR regulation please click here https://www.grimlordgames.com/privacy-policy

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